Frequently Asked Questions
WHAT TYPE OF PAYMENT IS ACCEPTED?
All watches must be paid via Bank Wire. Once funds fully clear with our financial institution (typically 24-48 hours) watches are shipped.
HOW ARE WATCHES SHIPPED?
Upon receiving funds all watches are shipped priority overnight/international and are fully insured via 3rd party. All watches are double boxed for additional security and will require adult signature confirmation.
ARE YOUR WATCHES GUARANTEED?
Our business is built on trust and we guarantee all of our watches to be 100% authentic and as described. We also offer a 72 hour inspection period and a full refund will be issued if watch is misrepresented. All timepieces are sold on an as is basis. Given the nature of vintage watches we cannot make mechanical guarantees for the movements, accuracy or waterproofing. To learn more about or return policy please see here.
Shipping & Returns
All watches are shipped priority overnight and are fully insured via Parcel Pro. Watches are only shipped once funds fully clear our Bank Account (typically 24-48 hours). If a package is lost, a full refund will be issued once insurance claim is approved and paid.
International buyers assume full responsibility for any and all duties, tariffs, taxes and customs due. In the event a watch is returned as a result of a customs issue the buyer assumes full responsibility for any additional shipping costs.
Upon receiving your watch you will have a 3 day inspection period. Returns will only be accepted if watch is misrepresented. Return shipping will be the responsibility of the buyer and must be shipped fully insured overnight or priority for international buyers. No refund will be made after the 3 day inspection ends.
Once we receive your returned watch we will conduct a thorough inspection of the returned item. Provided the watch is returned in the same condition, a full refund will be issued for the cost of the timepiece minus initial shipping and insurance costs. Buyer assumes all risk when returning watch. Please note, if you’re an international buyer, you assume the additional risk associated with shipping Rolex watches to the U.S. from foreign countries.